Beverley V

Surprise

I bought a Fiesta on PCP and paid a good deposit and have been regularly paying to Back horse finance for eight months . Today I took my car to sell and clear finance as I was buying another newer car without finance . However imagine my shock to be told I was not the second keeper but the first and it was registered in April 2020 . I actually took ownership of the car on 26th October 2020 , so with no V5 and this registered keeper anomaly I could not proceed with the sale . I called Trustford immediately to clear up the issue and they agreed to buy the car back . I am concerned as to the legalities if I had been given a document producer given I was not the registered keeper . Not what I expect from a trusted dealer . Not sure I would do business again with this company .