Anonymous

Looking to buy

I really was interested in buying a Skoda but none of the sales team seem interested. To get any interaction you have to speak to a cheerless receptionist who then asks you to sit and wait whilst she speaks to a sales person. Meanwhile there are a number of men all sitting at desks either looking at screens or eating crisps. Although I wouldn't want the hard sell, for such an expensive item, I wouldcexpect someone to greet me outside to see if I need help looking. When you actually get a sales person, they seem to keep repeating how fast the cars turn over so its difficult to know the details without looking at a screen. I wanted to sit in the car, get a feel of it. Totally underwhelmed with the experience.. I drove to Bristol Street Motors in Derby who were so cheerful, informed and made me feel special. I bought a beautiful car from them because they came to me, explained the differences and mileage and unlocked them so I could sit in them. I don't want to look at a screen . I want the experience. Come on Skoda Rainworth, liven up. 'Big mistake, Huge!'