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Evans Halshaw Wolverhampton AVOID!!

How could Evans Halshaw Wolverhampton improve?? Close down!! Absolutely disgusted and appalled by what turned up on our drive.. Bought an Smax Vignale 17 plate at just over £19,000 and from the very beginning i had said to the salesman please make sure all scratches and stone chips are removed before delivery (we live in norfolk) got sent a video the evening before which made the car look gleaming and scratchless.. Yet when it arrived.. Wow!! If only you could add photos.. The left side of the car looked as though it had been in a cat fight, covered in scratches, the bonet had over 20 stone chips alone, the right side had some pretty nasty stone chips.. There were 5 stone chips in the windscreen one large one that you could put your finger through.. None had been repaired! The front left tyre was perforated and had cracks in it through the tread but had been sprayed with the tyre finish!! I didn't even both looking inside i was not accepting this vehicle!! I have seen better condition tin cans!! Now we are without a car, my husband is self employed and cant work as im a foster carer and have 4 children, and need to use his work truck to do school runs and attend meetings and appointments.. My husband is loosing out on his income on what is already a difficult time.. No offer of arranging another vehicle, not even had the money refunded to try and look for another car.. Infact the manager even had the cheek to recommend we take out finance to purchase a vehicle until the refund comes back!! You have a lot to answer for.. Delivering a car in that state with an illegal windscreen and tyre, thats not including the horrendous body work, but then to leave a foster family with 4 children without a car and been forced into a position where the husband cant work as having to use his work truck is a disgrace! You also take our money on the same day but dont refund it and could take up to 5 working days!! So my husband is 5 days short of income?! And you do nothing.. Do not touch this company with a barge pole!! Avoid at all costs!! I will be taking this further and posting pictures. Utterly shameful service with no customer service at all once the vehicle is dumped on your drive..