Anonymous

Awful

Was interested in a 2019 plate car advertised on their website that was 'for sale' and apparently 'drive away today' yet on the photos there was a video too walking around the car but they never shown the engine so i decided to enquire about the car and ticked email only but got instantly called within not even 5 mins which i didn't answer so got a rude email instead, salesman sent me a "personal video" which was just his phone recording a dirty pc screen showing me the exact video that's public on the advert? after a few back and forth emails he would not show me the engine which was odd....turns out the car i was about to buy was loaned out for a week to someone over 160 mile away as a courtesy car and the millage on the advert wasn't even close to the real millage by over almost 2000 miles! loaning out brand new cars to people, god knows how they've been driven and to this day he still denies it. Ended up buying a Fiesta from them a few months later for my daughter and my god what a mess, claimed it was cleaned inside and out and serviced to their standards, inside was full of dog hair and McDonalds bags under seats, outside looked like it had been sat under trees for 5 year and engine..well....completely empty washer fluid, oil and coolant below minimum and car had no mats or parcel shelf and this is Evans Halshaw standards? you see they just rely on the previous owners to of looked after the car and just assume when they sell it you it will be fine and don't actually check! Offered me a free service that was supposed to make me grateful after it was meant to of been serviced in the first place, v5 didn't come for two months then when it did it came in my name not my daughters, clearly just rush and buy and sell cars without a single inspection or thought, few months later the cars gearbox completely went and surprise surprise its not covered under warranty, ended up dropping car back off on one of their local lots and phoned everyday for a refund and eventually got it, would never buy from Evans Halshaw again and if you do please check your car over fully as they lie and skip corners, wouldn't trust them to refill my washer fluid never mind anything else.