Dan C

Unhappy

I paid £500 on Thursday and they said that the car will be valeted and delivered on Monday at 2pm. It was a birthday gift so would be surprise at the party. Car hadn't delivered by 1pm and I called them. Phone was switched off. I mean it's Monday 1pm. How can you phone be switched off? Called the garage next to them and he said that the guy hadn't turned up that day. In 5 minutes, an another number called me. It was someone else who said that their system was down and phone and the computer weren't working. They had one landline and one computer at their office. Car wasn't ready and couldn't be ready that quick. I said leave it. I don't want the car. Please refund me. He said that i would have been refunded in 15 days. It's been 3 weeks I'm still awaiting for my money. I contacted to them several times and they don't pick my phone up even refuse the call. I will take legal actions against them.