Paul

Rude & A Rip Off!!!

Took my Renault with a noisy front coil spring and strut. 30 minutes later The French Car Center phone called me and stated it would cost £350 just to strip down and inspect the fault for which as you can imagine I refused! When returning to collect my vehicle I was disgusted to learn that I was being charged £45 because they had road tested the vehicle for probably no more than 10 minutes to inspect the noise and then to quote me £350 to inspect the problem further! The gentleman at the desk was rude, hostile with a narcissistic attitude to always be correct and to inform me of what I should be doing! Unfortunately being ripped off is not one of them! I should have been made fully aware of the costs before leaving my vehicle with them! What is also disgusting is that I purchased this vehicle from the French Car Center 2 years ago, so they have no respect for customer loyalty either!