Shara
WARNING: Don't waste your time and energy visiting Almondo Car Centre. My experience was of extremely poor customer service, unprofessional conduct and disorganized. I phoned and booked an appointment to view and test drive a Honda Jazz with Loretta for the following day. I informed her of the time I would be arriving and she took down my name and mobile number. I made a long journey to get there the following day at the agreed time and spent a fair amount of money on travel as my current car is off the road plus I was so positive about my choice of car and car dealer, that is until I met Ray, Loretta's son. He informed me that the car had already been sold, fair enough, someone had got there before me. However they did not even have the common courtesy to call me and let me know that the car had gone, after all what was the actual point in taking down my name and number??? Ray offered to sell me another Honda Jazz at the same price, my spirits lifted as I'd already transferred the money into my current account certain that I was buying the Honda that day on my debit card. However the mileage was 20,000 miles higher than my first choice Honda which was 70,000. I said the mileage was too high for me so I wasn't interested. Instead of respecting my choice and perhaps showing me some other buying options with my preferred mileage, Ray aggressively said, "Why not?, its only 20,000 miles more." Then condescendingly, "You obviously don't know anything about Honda's." (me being a silly little woman of course.) I calmly told Ray that I'd made a long journey, had just come from work, had spent lots of money to get there and that "I didn't want to be spoken to in a disrespectful, demeaning manner." But instead of honouring my 'little woman' wishes he proceeded to argue aggressively with me sending my stress levels way up high, then stormed off angrily ranting and raving like a hot headed narcissistic teenager with zero empathy and an attitude problem. I was left stranded, bewildered, upset and totally disappointed. But hey, you live and you learn. The day was going quite well until I visited Bullying Almondo Cars. YOU HAVE BEEN WARNED!