Simon A

Unfailingly helpful and polite.

I purchased a used June 2017 NISSAN LEAF Black Edition 30kW 5dr Auto here in November 2019 and got the relevant good value annual service.. After only 20,000 miles in early June 2021, the car became immobilised and was unlocked. It turns out this is a common problem from the poor 12 volt battery Nissan uses. The AA identified the problem and advised the shot term solution was for someone to sit in the care for 45 minutes while the battery recharged. I subsequently sought email telephone advice from London West and they told me what I needed to do without having to visit them to get it done. I have been impressed by the level if service at Nissan London West from the moment I purchased the car.