Paola

Terrible customer experience

I seriously wish I could 0 stars. Went to visit some Fiat 500’s, the customer satisfaction was not acceptable nor helpful at all. Very appalling, and not a good representation for Fiat. We didn’t even get offered if we needed any assistance about any cars. Ian came across as lazy, as he couldn’t even tell me the registration number nor any significant information about the car! Very poor service! I didn’t get the feeling that they were interested in a sale, now that I have completed elsewhere. Bad service, is good for the competition!