Mouin H

The experience that made my day

I was one of the unlucky ones until I visited and book my car for a health checkup at Marshall Oxford Audi. My car was suffering from lack of focus when the garage I bought it from forgot to lock the oil cap tight the reason that made the engine started loosing pressure causing the EML to report a fault. I was greeted with a smiling and courteous assistant, wearing a face mask, only to put me through to the service and repair assistant. She knew exactly what needs to be done and estimated a maximum of half an hour work. This estimate including a full valeting service. To my surprise, the work was done in exactly 22 minutes and for free. Yes for free. I was gobsmacked. I thought that there isn't anymore a good after sale service you could find anymore. With this experience, I recommend anyone who wants a peace of mind after sale service to buy their cars from this Audi Dealership as my next car will definitely be bought from Marshall Oxford Audi. Thank you team, you made my day. Bests