Pete

Total let down

I run a small garage working on many makes of cars....... Most parts are available aftermarket but some parts can only be obtained from dealers only....... You can phone Ford's and get straight through to sales or service but try and ring parts!!!!!! It's rings non stop!!!! It appears Evans halshaw Blackburn will bend over backwards to sell cars to customers but that's it after sales care is diabolical buy a car off them but be damned. If you can buy a part for it unless it's on their ramps for a service then they're straight on the phone trying to push hundreds of quids worth of parts your car doesn't need....... But as a private garage trying to get parts forget it .......... Take my advice Ford parts plus in Burnley answer their phone instantly and phone back when promised and very friendly staff...... So to sum it up if your buying ford don't expect any after sales service because it's non existent once you part with your money and leave the showroom they've had your money and hit their sales targets don't want to know you after that if I could leave a minus 5 star review I would ............. Buy a vauxhaul or VW you can get through to their parts department's