William N

Purchase of used Volkswagen Tiguan.

On Wednesday the 5th May 2021, my wife and i attended Cookes of Fakenham. To view a Volkswagen Tiguan SUV with a view to procuring a test drive. We were met on the forecourt by the sales Manage Mr Jamie Jones who from the outset was extremely polite and professional. His initial covid risk and safety assessment along with proper justified use of PPE was very reassuring. His professional demeanour and product knowledge was both informative and reassuring with regards to our enquiries. we were able to examine other vehicles that we were interested in which was very reassuring and assisted us in making our eventual purchase. We have purchased many new and used motor vehicles over the past 45 years but can honestly say this was one of the easiest, as we were made to feel both informed and relaxed, in what has so often been quite a stressful and pressured environment. Thank you very much.