Sandra G

Not very good with motorbility customers

The service I recieved from STIRLING branches been very disappointing compared to other dealerships 1.needed it's mot I had no wait 2 months no reason given,I think the service receptions doesn't feel that motorbility customers should be given the same service as regular customers!2.an engine warning light came on and told it was fine to drive and had to wait 10days to get them to look at it it's a fuel problem,They told motorbilty it would be off the road for 18days,they never had the even told me.Now I have had no word 21 days I've got a hire car no way would I get a courtesy car from them.it was bought keep the bmw for an extra 2years but I am disgusted with Parks,so my advice is if you are a motorbike customer don't go near Park's of Stirling you will be treated like a second class citizens