Stewart M

Lying salesman - such a shame

Extremely disappointed in the service received by this dealership. On viewing the vehicle I noticed the MOT expired the following month and asked if the car would be supplied with a new MOT which was agreed by the salesperson (DF). I was told they would need a few days to sort this which I understood and agreed and paid the deposit. On collecting the car 5 days later I was told the car passed MOT and the free health check didn’t show up any other issues. I was told no paperwork for MOT was supplied as it’s all online now. Out of curiosity I checked online around a week later to find that the MOT had in fact not been done and I had been lied to. I emailed and called salesman multiple times and was ignored, even though he’d be in regular contact until after I’d paid in full for the car. Then I decided to call the sales manager and was told he’s on a call and would get back to me, strangely enough I never got a call. Good job I have the initial phone calls recorded as I’ve now opened up a case with trading standards, such a shame over a measly £40 MOT but lying in order to make a sale is always going to leave in a negative review.