Anonymous

STAY WELL AWAY FROM THIS GARAGE

Don't ever buy or even think about buying a car from here after spending £3,495 on what we thought was a good reliable FAMILY car with a clean 12 months MOT with no advisories APPARENTLY!!! How wrong was we. After having the car only 2 weeks the drive shafts broke so took it back to them and was given a courtesy car whilst mine being repaired which had bold tires and was not fit for the road, then to be told it was fixed which was a load of lies the problem was still on going so after contacting them again to state the problem was still on going for them to be rude, abrupt and admitted it was not they job to repair it, so I contacted trading statands who told me I was within my rights for a full refund upto 6 months and they are liable for cost of repairs. Class autos did not seem to care about trading standards but finally agreed to 'fix' the issue so back the car went into the garage to be fixed for the second time, to then get told I had to pay £100 towards the part as apparently they did not have to pay for repairs I obviously argued my rights for about a week but what did they care so I payed the £100 just to get the car repaired and back. On the day of collecting the car they apparently had to close the garage and could not be there to hand me the car back so they left it with 'friends garage' next door who also did the work on my car which says it all. When we set of back home to realise there was no break pads at all on the drivers front it was metal to metal which certainly was not like that when it went into them. So that was another £90 we had to pay to get it back on the road 2 days after that we had to be recoved from the road side due to break caliper broken so had to use a local reliable VAT registered garage to do the repairs which cost another £285 with tracking and balance that needed doing aswell my local garage has adviced me it needs a new hub as someone has used an angle grinder to get the wheel off and has massive chunks in the hub also needs wheel bearings and back break pads and disc's it's been nothing but hassle since buying the car it's still not satisfied quality neither fit for purpose, and the whole time this company has shown no remorse or care just shocking poor customer service and is clearly out to rip anyone they can off!! And looking at all the reviews he has done it alot. I have only had the car 2 and half months he is refusing me a full refund so now I will be seeking legal adviced and small claims court.. Absolute joke!!!!