Anonymous
I'm now taking them to 'small claims'.
It's been on-going for months. Short version.... I reported a number of issues wrong with the car. They failed to fix all of them on three attempts. The loan car they gave me on the 2nd attempt had NO road tax or MOT. They sent the car back to me when I said "I've had enough, I reject the car, I want my money back", quoting "we can't keep the car, it's your property".