Andy T

RAC is misleading

Overall Disappointed At The After Sales Back Up And I Question If Being A RAC Approved Seller Is Worth The Paper It Is Written On !! On Arrival At The Agreed Date And Time The Vehicle Was Boxed In And A Number Of Cars Had To Be Moved Out Of The Way. There Is An Issue With Binding Brakes On The Rear Which On The Latest MOT Was A Reason For It To FAIL, On Checking Back This Was Not The First Time The Vehicle Had Failed For This Reason. I Was Told That They Would Find Out What Work Had Been Done To Resolve The Issue, I Am Now Told That There Is No Record Of What Has Been Done, Leading Me To Believe It Is And Has Only Had A QUICK Fix To Get It Through The MOT. My Overall Opinion Is That Once The Sale Is Made They Could Not Care Less And They Make Promises That They Do Not Keep. I Have Now Contacted The RAC (This Is An Approved Garage) Regarding This And Requesting Their Help. I Will See If Being RAC Approved Is Worth The Paper It Is Written On, I Will Update Any Reviews I Make Once And If The Situation Changes. Still No Progress With This As Of 11th April 2021, The Vehicle Was Purchased Early December Last Year. I understand now that they are NOT approved by the RAC at all !!!!!! A complete CON !!!!