Matt

Customers service

the approach to customer service is reprehensible, I felt that I was discriminated against, maybe because my English is not perfect or because I look like a young man who has enough of a car. I had an appointment for the first MOT and replacement of the DPF pressure sensor at 11am which a few days earlier had been confirmed to me by phone. on site I was told that I had an appointment at 9 am and I am late, a second appointment has been arranged, it turns out that Nissan does not do MOT for class 7 and the van is taken to another garage and the issue of replacing the sensor was ignored