Craig J

Service

I left my Ford kuga for a service this morning. I was left with a very nice 2008. Got into the car the car was dirty. Was not cleaned from the last customer. Rubbish in the pockets of the doors.I had earrings to run. So I put some petrol in thinking I would be able to clam the money back at the end of the day (nope) when I opened the boot there was a lady’s jacket.tampons rolling round the boot and remnants of wrappers from used tampons. I was on the phone to the dealer to which I was told it will be cleaned when I hand the car back over.upon picking my car up I queried over the petrol I had put in. And left the receipt on the desk was told no I won’t be getting my money back. As there was petrol in. To my reply yes 30 miles. I had things to do which was more then 30 with all the running round I had to do. My car was not washed. Or hoovered from the service very poor customer service