Respond to
a review

Frank P

Audi SQ5

I purchased an Audi SQ5 from Autopoint Stansted in Dec 2020 for a fair price i thought, I contacted Autopoint about the vehicle and asked for walk round of the vehicle as i live about 380 miles away, Autopoint asured me the car was in perfect condition with very slight damage to the right hand front wheel, on this i decided to purchase the vehicle and arranged to pick it. I arrived by train and when i got there it was rainning heavy so only had a quick look around the car before driving away. The vehicle was parked up on my drive as i was working from home and could not travel due to COVID, by the time i got the vehicle cleaned polished i found over 30 deep scratches that would not polish out and needed paint to repair. The garage that polished the vehicle for me told me there had been a silicon polish applyed the body to hide the scratches. Autopoint offered to try and polish the scratches out (that i have already been told need painting to repair) if i take the vehicle 380 miles (at my cost) down to a garage he uses. I explained the scratches need paint and i cant travel because of the lock down. His reply was all he could offer was to try and polish the scratches out. About £100 pound in fuel to be told what i already know. Be very carfull when buying anything from this garage, they give dealers a bad name.. Well done!

Dealer   Reviewer