Richard B

Please check your warranty!

I bought my Freelander from these guys in July 2020. I was told it came with a months warranty. Within that month a catastrophic engine failure occurred. It has taken until today, 7 months later and county court proceedings to get £1000 back from them. ( This did not cover the whole cost of repair but I had to cut my losses)!! I am sure that many people have had great experiences with this company as faults such as this rarely occur. However, the reason I went to a car sales centre was for ‘peace of mind’ and when things went wrong, they didn’t step up to the plate. They did everything to avoid paying out, but fortunately I documented everything meticulously and they realised they would never win at court. As stated, this was probably a once in a blue moon event, but I would hate for anyone else to be out of pocket, thinking they were covered by a professional company warranty.