Anonymous

Appalling customer service

Had an unfortunate dealing with Audi Eastbourne, the customer service is awful and when trying to make sense of a problem the answer is "I don't know" and want to charge hundreds to diagnose a problem that's not even there. Failed an MOT when it has passed elsewhere at a reputable garage! Got made to pay the full MOT price even though the service was unacceptable. Money grabbing & very upset about the experience!